Insurance agency owners report that their employees are working from home due to daycare/school closures. These employees are caring for their children while they work from home. Does a provision of the FFCRA address this? Should any attendant regulations use language like "if an employee is able to work at home" and "if an employee is unable to work from home"? While the language refers to caring for a child whose school or child care provider is closed or unavailable, and it refers to employees who are unable to work because of a need to care for a child whose school or child care provider is closed or unavailable, the materials do not appear to acknowledge that some employees are doing both simultaneously.
Agency owners find the Q&A document very thorough and easily understood. They appreciate that it is updated as additional questions from employers are submitted. The poster is self-explanatory and easily understood. Unfortunately, the FFCRA was passed with such haste that employers would have benefited from the answers to some of these questions before the FFCRA was made effective. The number and frequency of the questions that arise among employers has abated somewhat since the Q&A became available. That said, some employer questions, especially those that are more workforce-specific, are not answered by the Q&A.
The documents are a good resource; the insurance population may also provide simplified explanations where necessary.